Delete Ticket
Deletes the details of a Ticket object that has been previously created.
Parameters
Path Params | |
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yourCompany: | string The Company name need to passed in the base URL.For eg. if you enter xyzcompany name, the url https://{yourCompany}.agiliron.net/agiliron/api-40.php/Ticket will change to https://xyzcompany.agiliron.net/agiliron/api-40.php/Ticket |
Query Params | |
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filter: | string In this parameter fieldname needs to be provided with condition and value to delete related details.for eg. Title,eq,Ticket title 1) To delete Ticket with subject equal to New ticket and custom field(Test CheckBox) value is no or off, the following url must be used https://xyzcompany.agiliron.net/agiliron/api-40/Ticket?filter=Title,eq,New ticket;Test CheckBox,eq,no&key=xyzkey 2) To delete Ticket with created date between 01-15-2020 to 01-31-2020 (Use | between two dates), the following url must be used https://xyzcompany.agiliron.net/agiliron/api-40/Ticket?filter=CreatedTime,bt,01-15-2020 | 01-31-2020&key=xyzkey 3) To delete Ticket with created datetime between 01-15-2020 01:03:10 to 01-31-2020 20:00:00 (Use | between two dates), the following url must be used https://xyzcompany.agiliron.net/agiliron/api-40/Ticket?filter=CreatedTime,bt,01-15-2020 01:03:10| 01-31-2020 20:00:00&key=xyzkey 4) To delete Ticket with Status 'Open' OR 'In Progress' (Use OR between two values), the following url must be used https://xyzcompany.agiliron.net/agiliron/api-40/Ticket?filter=Status,eq,Open OR In Progress&key=xyzkey 5) To delete Ticket with TicketId equal to 3422, the following url must be used https://xyzcompany.agiliron.net/agiliron/api-40/Ticket?filter=TicketId,eq,3422&key=xyzkey List of condition abbrevations to be used: "cs": contain string (string contains value) "sw": start with (string starts with value) "ew": end with (string end with value) "neq": not equal (string or number should not match) "eq": equal (string or number matches exactly) "lt": lower than (number is lower than value) "le": lower or equal (number is lower than or equal to value) "ge": greater or equal (number is higher than or equal to value) "gt": greater than (number is higher than value) "bt": between (number is between two comma separated values) |
Header Params | |
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Accept: | string Response header need to be passed for eg. application/json or application/xml. |
Query Auth | |
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key: | string API key needs to be passed in this variable.The option to enter API key will appear when you click on Try it button.This will be the first option in AUTHENTICATION block.Default is SET to 0. |
Header Auth | |
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apiKey: | string Dedicated API key needs to be passed in this variable via header.The option to enter API key will appear when you click on Try it button.This will be the second option in AUTHENTICATION block.Default is SET to 0. |
WADL
<?xml version="1.0" encoding="utf-8"?>
<application>
<resources base="https://{yourCompany}.agiliron.net/agiliron/api-40/">
<resource path="Ticket">
<method name="DELETE">
<resource path="{TicketId/TicketTitle}">
<request>
<param name="key" type="xsd:string" style="query" required="true"/>
</request>
<response status="200">
<representation mediaType="application/xml" element="yn:ResultSet"/>
</response>
<response status="400">
<representation mediaType="application/xml" element="ya:Error"/>
</response>
</method>
</resource>
</resources>
</application>
Updated over 1 year ago